Conference Services Student Hiring
µÛÍõ»áËù Conference Services exists to provide event solutions for internal campus partners and external clients. A large part of our mission includes providing excellent customer service and a memorable experience for our guests. We need your help to achieve this. Our student staff is often the first impression guests receive when they arrive at OHIO. Join our summer conference team and spend the summer in Athens with us!
All students receive free on-campus housing and a summer meal plan. Students work on average 28 hours per week and are able to take summer session classes. In this role you will gain: leadership skills, enhance your time management, understand customer services policies, develop critical thinking and problem-solving and make new friends!
Summer Conference Assistants will help prepare OHIO’s residence halls for our summer conference guests. This will include building prep and preparing keys. Conference Assistants will also assist with conference guests check-in, attend weekly staff meetings, receive leadership and customer service training and be on duty throughout the summer.
Hiring Details
Conference Services is looking for outstanding students to assist in our summer conference operations. Applications will be available during the spring 2025 semester. For full consideration, complete our . Be prepared to submit an updated resume, cover letter, and references with your application. If you have any questions regarding this opportunity, please contact Liam McSteen (mcsteenl@ohio.edu). Thank you for your interest!
Summer Conference Assistant Job Description
Summer Conferences, through Conference Services, hosts guests on µÛÍõ»áËù’s campus throughout the summer. µÛÍõ»áËù Conference Services exists to provide event solutions for all University constituents. Excellence will be achieved through proactive customer solutions, consistent policies, focus on student development and revenue generation within an atmosphere of open communication, accountability, and fiscal responsibility. The Summer Conference Assistant (SCA) plays a vital role in supporting Conference Services and showcasing µÛÍõ»áËù to incoming guests.
For many conference guests, the SCA is the first µÛÍõ»áËù representative they meet on-campus. Impressions about the college experience, and the quality of life at µÛÍõ»áËù, are based to a large extent upon the residence hall experience and staff. The SCA plays a crucial role in setting the tone of how the University and Conference Services is perceived by guests and students. Positive representation and experiences of the University to students, parents, and the general public is a top priority as well as being an organized and goal-oriented individual.
The responsibilities of this position are to support Conference Services in attaining its goals for conference guests. Our primary goal is the development of an environment conducive to the intellectual and personal growth of participants living in the residence halls, while exhibiting a high level of customer service to guests. The following is a summary of a few significant expectations for which SCA’s are responsible.
- Conference Guest Relationships — In the SCA’s multiple roles as peer, facilitator, administrator, mentor, and figure of authority, SCA’s model appropriate behavior for the health, safety, welfare and rights of all guests in the residence halls. Including visibility, promoting a comfortable atmosphere, and providing information to best satisfy the guest’s needs.
- Operations and Documentation — The smooth operation of services to guests is dependent on the cooperative efforts of all staff members. Including the documentation of information, completing assigned tasks, being proactive and communicative in any special needs or issues.
- Personal Development — This position offers many personal development opportunities that should grow an individual’s interpersonal, leadership, and managerial skills. SCA’s participate in training which provides valuable interactions and information to perform their duties to the expected performance.
The period of employment is for the summer session (May – August) with dates announced by Conference Services. SCAs will also have the opportunity to continue employment through the academic year supporting major event weekends and conferences. During the summer, SCA’s will be provided with on-campus housing and a meal plan package that is included in their compensation package.
The workload is variable and may be as many as 36 hours a week. Please note all SCA appointments are subject to conference business and University operations. If conference business does not dictate the need for an SCA, the position may be re-evaluated.
If you have specific questions regarding job responsibilities, please feel free to email Liam McSteen, Assistant Director of Conference Services at mcsteenl@ohio.edu or at conferences@ohio.edu.